Clients can close their account with Electric Bricks and terminate any hosting & maintenance services or other recurring services at any time. If the client is moving their site to a new hosting provider and does not have the ability to retrieve their own website files from Electric Bricks servers, a full backup of all site files and database can be delivered electronically to the client at the cost of two hours at the Electric Bricks current hourly rate (billed in advance).
If the client would like Electric Bricks to install the website files and database on a new, compatible, third-party hosting account after account termination, a minimum of 4 hours at the Electric Bricks current hourly rate (billed in advance) will be charged.
Please review our Content Ownership & Intellectual Property policy for more information.
Electric Bricks reserves the right to add new policies, or change, update or remove any existing policy at any time without written notice.